Education: High school diploma, GED, or equivalent.Job Assets (i.e., nice to have not required) Willing to work as part of a team and also complete some work independently.Willing to move boxes weighing up to 30 lbs (13.6 kg).Willing to move through a store for most of a shift to help guests and accomplish work.Willing to work in an environment with bright lights and loud music.Willing to work a flexible schedule including evenings, weekends, and holidays.Must have the ability to travel to assigned store with own transportation methods.Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).Must be legally authorized to work in the country in which the store is located.Enthusiasm: Is enthusiastic about one’s own work looks for ways to make work fun and engaging.Collaboration and Teamwork: Works productively with others to achieve goals seeks diverse perspectives.Self-Awareness: Is aware of how words or actions may be perceived by or affect others.
Integrity/Honesty: Behaves in an honest, fair, and ethical manner.Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.Perform work in accordance with applicable policies, procedures, and laws or regulations.Understand and adhere to people safety policies and procedures to maintain a safe work environment.Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.Use in-store technology to support store operations and provide positive guest experiences.Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.Collaborate with team members to ensure optimal guest experience and support store operations.Establish supportive and productive relationships with all team members.Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.Provide technical product education by articulating the value and benefit of the product.Assess guests’ needs to provide customized, effective purchase and return solutions and support.Interact with guests to ensure a great guest experience in a manner that values guests’ time.They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. The Educator role is the foundation of our success as an organization. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As a company, we focus on creating positive change to build a healthier, thriving future. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.
Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.
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